We have found the platform to be user-friendly and easy to navigate.  We like being able to amend our own templates and having the overview on the homepage.

On the occasions we've had any issues, Georgia and Jim have been really responsive in sorting them out.

The platform has improved our customer experience at the initial lead stage as our old online form was prone to crashing with large photos from customers and not always updating to include the latest vehicles. Our admin team appreciates being able to access all the customer details and survey information in one place and it has replaced 3 different software platforms (Google docs/ Formstack/Salesforce) for managing the customer process.

Our installers appreciate the extra info on the knowledge base, but not having to send pics by email or whatsapp has been the biggest improvement for them. We've been doing EV-charger installations since 2015, so we had a pretty slick system before, but now installHUB just helps even more to educe the chance of rejections and errors.

Working with the team at installHUB was an absolute pleasure, nothing was too much trouble, and it was a true collaborative experience, they had our needs at heart 100% of the time and truly understood what we were trying to deliver for our customers

The quote tool itself is super simple and intuitive to use and really gives that overall picture across all the stages in the customer journey, we have had some great feedback from customers and the installers we are working with.

The system is very flexible and we have been able to continually adapt it based on user feedback, thus ensuring continual improvement.

Hi Steve,

I just wanted to take this opportunity to thank you all for your help and support over these last few months. Considering the challenges we and everyone else have had to face in these uncertain times makes you realise and appreciate how important it is to have the support of your supply chain around you.

On behalf of everyone at Engage EV, I can honestly say, due to the simplicity of your installHUB platform has enabled us the time to concentrate on other areas of the business rather than just the EV administration process. Your attention to detail in covering off everything required around the OLEV grant is second to none.

Our positive experience with installHUB is a testament to how they really value their clients.

They took the time to understand our business needs, offering professional advice and recommendations for the appropriate options to meet our requirements. The service is excellent with extensive communication throughout. Any concerns or issues are addressed promptly and accurately to the satisfaction of all our workforce (field, helpdesk and management).

The mobile app option combined with the cost effectiveness and support services offered by installHUB made it easy for us to make a decision on who to use for our business.

As I was new to the EV market, I was somewhat daunted by the amount of paperwork and evidence required to qualify for the OLEV grant.

installHUB was the perfect solution! With a simple platform and app, you could work through the process, collating the required information as you go, literally saving hours of admin time before and after the install.

In addition, the support offered by the staff is unrivalled. Fast to respond to any queries, to maximise the user experience.

We were introduced to Stephen and the team at installHUB and they set aside time to passionately demonstrate the software and it’s capabilities, I instantly realised the benefits this would bring and overnight our whole approach to EV installations changed for the better.We now use the platform for all our EV installations, OLEV or direct funded because installHUB is a complete turn-key solution. From capturing the customer information at the start of the enquiry right through to OLEV submission. Following the installHUB process, you just cannot go wrong. It is extremely powerful and prompts and captures all the information and evidence required to produce a fully compliant EV installation in very little time.